Customer Relationship Management

Personalized SMS and Email Campaigns

Engage with your customers through tailored communication.

Loyalty Programs

Retain customers with effective loyalty initiatives.

Mobile-Friendly

Access CRM tools on any device, anytime.

Predictive Lead Scoring

Identify and prioritize high-potential leads.

Pipeline Management

Use a drag-and-drop interface to manage sales pipelines effectively.

Smart CRM Software for Retail & Service Businesses By Algo Technosoft

Algo Technosoft’s CRM helps retail and service businesses across Tamil Nadu manage customers efficiently, increase repeat sales, and strengthen relationships through smart automation and data-driven insights.

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Centralized Customer Database

Unified retail, online & wholesale customer data for lifetime visibility & business intelligence.
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Lead Capture & Tracking

Capture leads from website, WhatsApp, POS & social. Auto follow-ups & team assignment.
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Smart Segmentation

Segment users by spend, visits, preferences, location (Tamil Nadu districts), loyalty status.
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Sales Pipeline

Stages: New lead → Contacted → Interested → Negotiation → Converted + auto reminders.
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Loyalty & Rewards

Earn/redeem points, offers, festive rewards. Boost retention for retail & POS stores.
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WhatsApp / SMS / Email

Birthday messages, invoices, reminders, festival promos & flash sale alerts automated.
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After-Sales Service

Track warranty, AMC, service tickets, repairs & customer feedback for service industries.
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360° View Dashboard

View lifetime spend, order type, payment history, loyalty score, marketing responses.
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CRM Analytics

Customer retention, conversion rate, lead aging, campaign ROI & segment profitability.
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Industry Fit

Fashion, grocery, electronics, pharmacy, salons, auto, wholesale — multi-industry CRM.

Advanced CRM Software Tailored for Tamil Nadu Businesses Algo Technosoft

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Unified Customer Profile

Algo Technosoft CRM ensures every customer is tracked as a single identity — no duplicates, no missed history.

Retail POS,E-commerce Website,WhatsApp Orders,Mobile App,Walk-in & Phone Enquiries

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Local Intelligence for Tamil Nadu Retail & Service Businesses

Built specifically for businesses in Tamil Nadu, our CRM provides hyper-local insights:

District-wise customer analytics,Branch/store-wise behaviour reports,Tamil & English language tagging,Festival-based buying trends — Diwali, Pongal, Ramadan, Christmas

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AI-Powered Customer Intelligence & Recommendations

Our AI CRM engine predicts and suggests:

Customer buying cycle & repeat purchase timing Preferred product categories, sizes & brands Best upsell & cross-sell opportunities Expected next visit & customer lifetime value

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Sales Team Productivity CRM

Enable your sales team to perform better with:

Daily follow-up list & auto-reminders Lead qualification & notes tracking Call logs & status updates Individual performance dashboards

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Smart Loyalty & Customer Rewards System

Reward, retain, and re-engage customers with:

Earn & redeem points Festival bonus points program First-time buyer points Tiered loyalty (Silver | Gold | VIP) Re-activation & reminder campaigns

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WhatsApp-Integrated CRM Automation

Sell & support customers instantly using WhatsApp automation:

Auto-assign new leads Smart auto-reply & inquiry tagging Order & delivery status messages Digital invoices & payment links Automated follow-ups & reminders

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Multi-Branch & Franchise-Ready CRM

Designed for chain stores & distributors in Tamil Nadu:

Branch-wise customer & lead reports Cross-branch loyalty points sync Lead transfer between branches Centralized invoices & GST reporting Customer wallet & membership management

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Why Algo Technosoft CRM?

Made for Indian retail & service businesses Deep Tamil Nadu localization & festival-based marketing logic POS + E-commerce + WhatsApp + Accounting + CRM in one system Smart automation, AI recommendations & loyalty engine Boosts repeat sales, customer loyalty & staff productivity